by KileyHAZ on Tue Jun 02, 2009 12:51 pm
Cheap imitation of my site? Blech, please, at least my site can be navigated relatively easily. Finding the contact info link on that mess made my eyes hurt. Its simply too busy to be an effective cross audience sales site in my opinion.
Try calling their contact number, if you get no answer, try the email one more time (the fact its a hotmail.com address scares me just a bit, you would think they would have an email addy at their own domain...). If still no reply use paypal to file a dispute and submit your email attempt as evidence they are not working with you. I think you have 45 days to file with paypal so you might want to get things wrapped in the next day or two.
Taking 3 weeks is not all that uncommon, especially for items they may not carry on site (I know the XM8 would be the last gun I'd have in my local inventory) but they should at the least be keeping you up to date on what going on (i.e. waiting on a distributor, en route, delayed etc).
"If everyone is thinking alike, someone isn't thinking"